• Balsall Common Health Centre

    Balsall Common Health Centre
  • Meriden Surgery

    Meriden Surgery
  • Balsall Common Health Centre

    Balsall Common Health Centre
  • Meriden Surgery

    Meriden Surgery

Welcome to Balsall Common & Meriden Group Practice

FLU APPOINTMENTS NOW AVAILABLE TO BOOK FOR PATIENTS 65 AND OVER

PATIENTS UNDER 65 APPOINTMENTS WILL BE AVAILABLE TO BOOK FROM THE MIDDLE OF SEPTEMBER

 Please contact reception (65 and over appointments are also available on line), we have morning and afternoon appointments and are running a Saturday morning clinic on Saturday 19th October 2019

Early Appointments now available at Balsall Common and Meriden Surgeries

We now have early morning appointments available with doctors and nurses at Balsall Common and Meriden Surgeries:

Balsall Common - Tuesday 7.00am to 8.00am

Meriden - Thursday 7.00am to 8.00am

Please ask at reception

 Balsall Voluntary Transport Service - Donation

The practice would like to thank the Balsall Voluntary Transport Service for their very generous donation which has provided equipment enabling patients to be seen in the surgery for investigations rather than travelling to the hospital.
 

Evening and Weekend Appointments Available at the Knowle Surgery Hub

GP, nurse and healthcare appointments are now available at Knowle Surgery Hub for patients at the Balsall Common and Meriden Surgeries.

Knowle Surgery is situated 1500 Warwick Road, Knowle, Solihull, B93 9LE 

The Knowle Surgery has parking and is on bus routes 88 and S3.

Appointments for this service can be made through our own GP surgery reception

Extended hours:

Monday-Friday: 6.30-8pm

 Saturday and Sunday: 8-11am

 

Latest Practice Newsletter

Please click on file below to access the latest Practice newsletter

Balsall Common and Meriden Group Practice Newsletter May 2019.docx

 

 

General Practice Forward View - Dr Richard Horsley April 2019

 Please read the article written by Dr Horsley about changes to general practice.

 This can be found in Additional Information.

 

YOUR HELP IS URGENTLY NEEDED – LOST APPOINTMENTS

From April to July  2019 we lost the following appointments because patients did not attend and failed to cancel their appointment:

 

Number of Appointments

Time Lost Minutes

Blood Tests

68

467

Asthma

28

560

Minor Op

3

50

Diabetic

9

270

COPD

3

90

Urgent

60

600

Travel

3

60

Pre Book

126

1260

Nurses

82

405

     

If you are unable to attend your appointment please help the surgery reduce wasted appointments by cancelling your appointment

You can cancel your appointment by using the following methods;

Ø By telephoning Balsall Common Surgery 01676935000 or Meriden Surgery 01676 522706

Ø By secure email to solccg.bccancelappointments @nhs.net

Ø Face to Face at Reception

Ø In Writing

Ø Via our website www.balsallcommongrouppractice.co.uk using the on line services or practice message

 

Please give other patients the opportunity to use your appointment if you cannot attend

 

 

CARE QUALITY COMMISSION FINAL REPORT RATINGS MAY 2018

Overall rating for this service Good –––

Are services safe? Good –––

Are services effective? Good –––

Are services caring? Good –––

Are services responsive to people’s needs? Good –––

Are services well-led? Good –––

Details of the full report can be found in "Additional Information" "Care Quality Commission"

 

Your Care Connected

This alllows healthcare professionals to view information from your GP record will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as blood tests and X-rays. Sharing your medical records could save your life - All patient aged over 15years 11 months will be receiving a letter detailing this service. More information can be found on the website under "Additional Information - Your Care Connected"

  

Sick Note Requests

 If you require a sick note please make a telephone consultation appointment with your usual doctor to discuss this. If you have recently attended hospital (which is the reason for the sick note) to be issued the hospital should give you a sick note for the expected duration you will be away from work following the procedure, on this occasion you should contact the hospital for your sick note.

 

Clinical Questions or Enquiries via email

We are unable to respond to clinical questions / enquiries via email. Please make a telephone consultation with a doctor to discuss your question / enquiry.

 

Secretaries Answerphone - Prescription and Sick Note Enquiries or Requests

Prescription and Sick Note enquiries or requests should not be left of the secretaries answerphone. From 6 3 2018 any requests left on the secretaries answerphone will NOT be actioned. This is also detailed on the secretaries answerphone message

 

Text Messaging - Mobile Numbers

 **We are now operating a text message reminder service; please ensure your mobile number is correct and up to date on your medical records. Please speak to Reception or email balsallcommon.practice@nhs.net with your name, date of birth and mobile number to add it to your records.**

 

Cancelling Your Appointments

To quickly cancel an appointment you can send an email to:

solccg.bccancelappointments@nhs.net or telephone your surgery

 

Email Your Prescription Requests

Presciption requests can now be sent to the practice using the following email address:

bcm.prescriptionrequest@nhs.net

 

 

If you have any queries or comments about the Website please contact the practice at balsallcommon.practice@nhs.net  or telephone 01676 935 000