Please note the below pending changes to the way prescriptions can be requested from 01/01/26
The practice provides a repeat prescribing service for authorised medication.
We prefer these to be ordered via the link below:
accurx.nhs.uk/patient-initiated/M89016/flow/repeat-prescription
Please note that this service is available from 8.00am to 6.30pm Monday to Friday
Alternatively prescriptions can be ordered via The NHS App
You can now order your repeat medication on-line. To do this you will need to be allocated a Username and Password by the Practice. If you wish to use on-line services please contact the surgery for further information or email balsallcommon.practice@nhs.net
- A direct email (Please see further information below)
You can email your request to bcm.prescriptionrequest@nhs.net stating the following
- Name
- Date of Birth
- Medication Required
- State which Pharmacy to send to or Collect from Surgery
PLEASE NOTE FROM 01ST JANUARY 2026 THE ABOVE PRESCRIPTION EMAIL ADDRESS WILL NO LONGER BE AVAILABLE
All prescription requests after 01.01.2026 should be made via the below methods:
- NHS app or via online services. Access to online services can be arranged directly at the practice.
- Via the Practice website www.balsallcommongrouppractice.co.uk
- Paper requests can be placed in the relevant Prescription Request box upon entrance to the Practice.
PLEASE NOTE NEITHER SURGERY ACCEPTS REPEAT PRESCRIPTION REQUESTS OVER THE TELEPHONE
3 FULL WORKING DAYS NOTICE IS REQUIRED FOR REQUESTS/QUERIES
IF YOU GIVE YOUR PRESCRIPTION REQUEST/QUERY TO THE PRACTICE AFTER 10AM THE REQUEST WILL NOT BEGIN THE PROCESS UNTIL THE FOLLOWING DAY
Please note the review date as it is advisable for you to see a doctor from time to time to review your medication.
All patients are required to undertake a medication review annually if receiving repeat prescriptions. An appointment should be made solely for this purpose.
IT IS THE RESPONSIBILITY OF ALL PATIENTS TO CHECK THAT PRESCRIPTIONS COLLECTED (EITHER FROM THE CHEMIST OR THE SURGERY) DETAIL THE MEDICATION ORIGINALLY REQUESTED. REFUNDS WILL NOT BE GIVEN BY THE PRACTICE FOR MEDICATION DISPENSED BUT NOT REQUIRED.
PRESCRIPTION COLLECTION SERVICE
If you take medication on repeat prescription, you may wish to take advantage of a free service offered by your local pharmacies. They will offer to collect prescriptions from the surgery and have the medication ready for collection at an agreed time at their premises.
If you wish to take advantage of this service you can find out which pharmacies participate by phoning your usual pharmacist or asking at the surgery reception.
Some local Pharmacies do offer a delivery service - please contact your preferred Pharmacy to make these arrangements.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Details of the current charges
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.
- The quickest way to order a PPC is online - Buy or Renew a PPC Online
- If you need help buying a PPC, call us on 0300 330 1341
There is further information about prescription exemptions and fees on the NHS website