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Home > Management and Access to Patient Records

Management and Access to Patient Records

Management of Patient Information
Notice For Patients

Your Information, Your Rights

Our Management of Patient Information process explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system. 

The process reflects:

  • What information we collect about you;
  • How and why we use that information;
  • How we retain your information and keep it secure;
  • Who we share your information with and why we do this.

The process also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately.

A full copy of the Management of Patient Information process is available below or on application to the Practice Manager.

In addition detailed below is the Practice "Subject Access Request Policy". This policy details the process for the management of requests for personal information (for living individuals) under the Data Protection Act (DPA, the General Data Protection Regulations (GDPR) and (for deceased individuals) the Access to health Records Act 1990. 

Due to the unprecedented challenges that the NHS and we, Balsall Common and Meriden Group Practice face due to the worldwide COVID-19 pandemic, there is a greater need for public bodies to require additional collection and sharing of personal data to protect against serious threats to public health. Please see below the up to date COVID19 privacy notice details full details of sharing and access to records in this pandemic.

Management_of_Patient_Information (DOCX, 37KB)

Subject Access Request Policy (DOCX, 107KB)

Generic GP GDPR Privacy Notice v2.6 August 2022 (DOCX, 211KB)

The following website give further inforation regarding the management of patient information:

Make your choice about sharing data from your health records - NHS (www.nhs.uk)

Review of Data Security, Consent and Opt-Outs (publishing.service.gov.uk) (EXTERNAL PDF LINK)

Guide to the UK General Data Protection Regulation (UK GDPR) | ICO

equalityhumanrights.com (EXTERNAL PDF LINK)

Access to Service Information (A2SI) Directory of Services (DoS): GDPR information - NHS Digital

Last Updated 3 Nov 2025

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Balsall Common Surgery

Balsall Common Health Centre, 1 Ashley Drive, Balsall Common, Coventry, West Midlands, CV7 7RW

  • 01676 935000

Meriden Surgery

Old School House, 200 Main Road, Meriden, CV7 7NG

  • 01676 522252
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